🔴 INTRODUCTION
Welcome to GetRed Studios.
GetRed Studios is a specialist coaching practice providing structured coaching, education, accountability and support to help clients improve their physical performance, health, wellbeing and long-term development.
This agreement outlines how the coaching relationship operates and establishes the expectations and responsibilities of both GetRed Studios and the Client.
🔴 THE COACHING SERVICE
The Client is subscribing to an ongoing coaching service.
The coaching service may include:
→ Coaching appointments→ Individual programme design→ Programme adjustments and progression→ App access→ Exercise guidance→ Accountability and support→ Education and coaching resources→ Progress monitoring and review
The exact level and type of support provided may vary according to the Client’s needs, goals, service level and coaching requirements.
🔴 INITIAL COMMITMENT & ONGOING COACHING
Prior to commencing ongoing coaching services, clients will normally complete the GetRed Studios onboarding process, which may include consultation, health screening (PAR-Q), informed consent and Exposure & Baseline sessions.
All coaching services begin with an initial three-month commitment period.
Following completion of the initial commitment period, coaching will continue on a rolling monthly basis until terminated in accordance with this agreement.
The purpose of the initial commitment period is to provide sufficient time for meaningful coaching, assessment, progression and relationship development.
🔴 APPOINTMENTS & ATTENDANCE
Coaching appointments will be scheduled by mutual agreement.
Clients are expected to provide a minimum of 24 hours’ notice where they are unable to attend a scheduled appointment.
Late cancellations and missed appointments may result in the loss of that appointment.
However, GetRed Studios may exercise reasonable discretion and offer alternative arrangements where circumstances warrant.
Repeated cancellations, rescheduling requests or poor attendance may result in a review of appointment availability and preferred training times.
Clients remain responsible for their attendance and engagement with the coaching process.
🔴 FEES & PAYMENT
Coaching fees are payable monthly.
Invoices will normally be issued prior to the commencement of the following month’s coaching period.
Standing orders are the preferred payment method.
Payment secures the following month’s coaching support, appointment availability and associated services.
Where payments become overdue, GetRed Studios reserves the right to suspend coaching services until the account has been brought up to date.
Reasonable professional discretion may be exercised where appropriate.
🔴 HOLIDAYS & AVAILABILITY
Trainer Holidays
GetRed Studios may close for planned annual leave during the year.
As coaching is provided through an ongoing subscription model, coaching services remain active during periods of planned leave. Programmes, app access and coaching resources will continue to be available unless otherwise stated.
During periods of planned leave:
→ Client programmes remain available→ App access remains available→ Coaching resources remain available
The Client is expected to continue following their programme during these periods where appropriate.
Client Holidays
Clients remain enrolled in the coaching service during holidays and periods of travel.
As coaching is provided through an ongoing subscription model, coaching services remain active during periods of client travel. Support, programming and coaching resources continue to be available throughout the coaching period.
Where appropriate, training programmes may be modified to accommodate travel, equipment availability, lifestyle demands or individual goals.
Rescheduling appointments may be offered where practical but is not guaranteed.
🔴 ILLNESS, INJURY & EXCEPTIONAL CIRCUMSTANCES
If a Client becomes injured, unwell or experiences circumstances that affect their ability to participate fully in training, they should inform GetRed Studios as soon as reasonably possible.
Where appropriate, coaching services may be modified to accommodate the Client’s circumstances.
Possible adjustments may include:
→ Programme modification→ Alternative exercise selection→ Reduced training frequency→ Temporary service adjustments→ Agreed pauses in coaching
Any such arrangements will be determined on a case-by-case basis using professional judgement and reasonable discretion.
🔴 COMMUNICATION
Clients may communicate with GetRed Studios using agreed communication channels.
Reasonable efforts will be made to respond to communications in an appropriate timeframe.
Immediate responses should not be expected.
GetRed Studios is not an emergency, crisis intervention or medical service.
Additional support may be provided in specific circumstances where appropriate and within professional boundaries.
🔴 HEALTH RESPONSIBILITIES
Clients are responsible for providing accurate and honest information throughout the coaching relationship.
Clients must notify GetRed Studios of any significant changes that may affect their participation in coaching, including but not limited to:
→ Injury→ Illness→ Medical diagnosis→ Medication changes→ Surgical procedures→ Pregnancy→ Any other relevant health concerns
Clients may be required to complete health screening, informed consent documentation and other onboarding procedures before participating in coaching services.
🔴 TERMINATION
Client Termination
Following the initial three-month commitment period, Clients may terminate coaching by providing one calendar month’s notice.
Notice may be submitted at any time.
The notice period will commence on the first day of the following calendar month.
Coaching services will continue throughout the notice period.
GetRed Studios Termination
GetRed Studios reserves the right to terminate coaching services where the coaching relationship is no longer appropriate, viable or in the best interests of either party.
Examples may include:
→ Repeated non-payment→ Repeated disregard for agreed boundaries→ Abusive or inappropriate behaviour→ Safeguarding concerns→ Circumstances beyond the scope of coaching services→ Breakdown of the professional coaching relationship
Any arrangements regarding notice, refunds or transition support will be determined according to the circumstances and at the reasonable discretion of GetRed Studios.
🔴 PRIVACY & DATA
GetRed Studios may collect and process information necessary for the provision of coaching services.
This may include contact information, health screening information, coaching records, attendance records, programme information and payment records.
Client information will be handled in accordance with the GetRed Studios Privacy Policy.
🔴 ENTIRE AGREEMENT
This agreement forms the basis of the professional coaching relationship between the Client and GetRed Studios.
GetRed Studios reserves the right to amend these terms where reasonably required to support business operations, legal compliance or service delivery.
Clients will be notified of any material changes.
By commencing coaching services, the Client confirms that they have read, understood and accepted these terms.
By submitting this form, you agree that GetRed Studios may contact you regarding your enquiry and process your information in accordance with our Privacy Policy.
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